Refund Policy

Refund Policy

Thank you for choosing CARSENTIALS. We value your satisfaction and want to ensure you have a positive experience with our subscription service. Please read our refund policy carefully to understand your rights and options.

Refund Eligibility

  • Subscription Refunds: If you are dissatisfied with our service and wish to request a refund for your subscription, you are eligible for a refund under the following circumstances:
    • If you cancel your subscription within [14] days of your initial purchase.
  • Damaged or Defective Products: We take utmost care in packing and shipping our products. If you receive a damaged or defective item, please contact our customer support within [Number] days of receiving the product. We will review the issue and, if appropriate, provide a refund or replacement.

How to Request a Refund

  • Subscription Refunds: To request a refund for your subscription, please contact our customer support at carsentialsbrand@gmail.com . Be sure to include your order number and the reason for your request.
  • Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support at carsentialsbrand@gmail.com within [14] days of receiving the product. Provide photos of the damaged or defective item, your order number, and the reason for your request. We will respond promptly and guide you through the return process if applicable.

Refund Processing

  • Subscription Refunds: Refunds for canceled subscriptions will be processed within [Number] business days. The amount refunded will be the subscription fee minus any charges for services provided prior to cancellation.
  • Damaged or Defective Products: Refunds for damaged or defective products will be processed within 14 business days after we have reviewed the issue and confirmed the eligibility for a refund or replacement.

Contact Us

  • If you have any questions about our refund policy or need assistance with a refund request, please contact us at carsentialsbrand@gmail.com.

Policy Updates

  • We reserve the right to amend this refund policy at our discretion. Any changes to this policy will be posted on our website.